Zenku (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how it is used, and the choices available to you when using the Zenku mobile application and website.
1. Information We Collect
Zenku is designed so that many features can be used without creating an account. Some data is only collected if you choose to use optional features.
a) Personal Information (Optional)
If you choose to create an account or sign in using email (passwordless magic link), we collect:
- Email address
- User account identifier (User ID)
This information is used solely for account creation, authentication, and saving your data.
b) App Activity & Usage Data
We may collect information about how the app is used, such as:
- Features accessed
- Interactions within the app
- App usage patterns
This data helps us understand how the app is used and improve its functionality.
c) Diagnostics & Crash Information
We collect diagnostic data, including:
- Crash reports
- Error logs
- Performance and stability data
This information is used to monitor app health, diagnose issues, and improve reliability.
d) Device & Technical Information
We may collect technical identifiers such as:
- App instance identifiers
- Firebase installation IDs
- Push notification tokens (if notifications are enabled)
These identifiers are used for analytics, diagnostics, and app functionality.
2. How We Use Your Information
We use collected data for the following purposes:
- App functionality – enabling core features and saving user data
- Account management – creating and managing user accounts
- Analytics & diagnostics – understanding app performance, stability, and usage
- Improvement & maintenance – fixing bugs and improving features
We do not use your data for:
- Advertising or marketing
- Selling or renting data
- Sharing with data brokers
3. Third-Party Services
Zenku uses trusted third-party service providers to operate the app:
- Firebase Authentication – account creation and login
- Firebase Analytics – app usage and performance insights
- Firebase Crashlytics – crash reporting and diagnostics
These services process data on our behalf and only for the purposes described above. They do not use your data for their own independent purposes.
Learn more about Google’s privacy practices here:
https://policies.google.com/privacy
4. Data Sharing
We do not share your personal data with third parties for their own use.
Data is only transmitted to service providers (such as Firebase) strictly to operate and improve the app.
5. Data Security
All data transmitted by the app is encrypted in transit using HTTPS/TLS.
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.
6. Data Retention
We retain user data only for as long as necessary to provide app functionality and comply with legal obligations.
Diagnostic and analytics data may be retained for limited periods for performance monitoring.
Account data is retained until you delete your account.
7. Your Choices & Rights
You can:
- Use the app without creating an account
- Create or delete your account at any time
- Request deletion of your account and associated data
To request account or data deletion, contact us at:
privacy@zenku.life
8. Children’s Privacy
Zenku is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
Email: privacy@zenku.life
Website: https://zenku.life